We'll do everything we can to ensure as speedy and efficient delivery as possible. We work with our couriers who have a 97.8% accuracy for their 24 hour service and a 95% accuracy for their 2-5 day service.
Please allow up to 2-5 working days from the time the goods leave our warehouse. This option does not guarantee delivery on a specific date.
Please allow at least 6 working days for delivery of your order, before contacting our customer service team.
Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.
All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it,
All claims for missing items must be made within 21 days of the date of your order.
These delivery options apply to orders sent to mainland UK, Northern Ireland, Jersey and Guernsey, Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses, all up to a weight of 2kg
Cost dependent on the weight and volume of your order
For delivery to the countries below, please allow up to 5-10 working days from the time the goods leave our warehouse. This option does not guarantee delivery on a specific date
Belgium, Denmark, mainland France, Germany, Ireland, Luxembourg, Monaco, Netherlands,Greece,Italy,Portugal,Spain,Albania, Andorra, Armenia, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Cape Verde, Croatia (Hrvatska), Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Norway, Poland, Romania, Russian Federation, South Georgia & South Sandwich Islands, San Marino, Slovak Republic, Slovenia, Sweden, Switzerland, Turkey, Ukraine, Vatican City State.
For deliveries to the Rest of the World please allow up to 7-20 working days from the time the goods leave our warehouse. This option does not guarantee delivery on a specific date.
Any customs or import duties are applied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
